Build positive shopping experiences with InPost solutions

Manager, certified sales trainer, and architect of sales support processes. She specializes in sales enablement activities, designing and delivering training programs, and creating effective sales documentation aligned with plain language principles. She ensures clear product communication at InPost. She has gained experience in the logistics, financial, and advertising industries.

Sales Director and Customer Value Management expert with nearly 20 years of experience in sales development and building customer value in e-commerce and the SME sector.

He is responsible for P&L, pricing, and growth strategy at one of the largest logistics companies in Poland. In his work, he puts customer-centricity first aligning customer needs with real business growth.

He specializes in increasing LTV, optimizing customer experience, and value-based sales. On stage, he demonstrates how to grow a business based on customer needs so customers return and buy more, not because they have to, but because they want to.